When you describe a product as “tough” you better be ready to back it up.
Our one-year damage Limited Warranty is your strong assurance that the Acmemoto2 Copolymer Polypropylene Luggage represents a wise, long-term investment in adventure and lasting satisfaction.
For a period of one year from the date of purchase, OffGrid Moto via Acmemoto2 will repair or replace only, at our option and one time only, your damaged luggage when due to a crash, get off, low side, high side, touch down or parking lot tip over.
Please contact us as soon as possible to discuss the damage so we can assess your needs. We can be reached at firstname.lastname@example.org
We will respond as quickly as possible.
- Our interest is only in performance not appearance.
- We will ask for pictures of the damage and a description of how it happened.
- We may ask you to return the damaged luggage freight prepaid and will ask you to be responsible for the return freight as well.
- We will work to repair or replace the damaged parts as quickly as possible.
- We will replace only the parts that prevent the luggage from being useable.
- No labor coverage to remove, replace or repair is implied. We are not responsible for damage to the motorcycle.
- We are not responsible for damage to due excessive exhaust heat.
- Under no circumstances will we be responsible for direct or indirect damage to persons or property.
- Please ensure that the luggage is attached safely and securely including the center security bolt before riding.
- Please do not exceed the weight limits of your bike. Estimates must include the rider and passenger
- The mounting plate and attachments are not covered by this warranty.
- We are not responsible for damage to interior bags or contents.